As organizations adopt new software tools to run their business, they often struggle with fragmented systems, leading to inefficiencies, data duplication, and security risks. On average, companies use 93 different applications, with large enterprises (2,000+ employees) managing over 231 (Okta, 2024), the majority of which are business productivity apps. This productivity software sprawl forces employees to waste nearly an hour daily searching for files, switching between countless tabs, and tracking down the right data (Cornell & Qatalog, 2021).
Poor integration between productivity apps not only disrupts workflows but also expands attack surfaces, making security harder to manage: 90% of business-critical documents are shared beyond the executive team, with over 15% of them at risk from oversharing and misconfigured permissions (Concentric, 2024).
To address these challenges, organizations need a unified solution that streamlines workflows, enhances security, and minimizes reliance on scattered SaaS tools.
How Synology Office Suite APIs help businesses break down data silos
Synology Office Suite is an all-in-one productivity platform that brings real-time collaboration, file management, email, and scheduling into a secure private cloud. By consolidating these tools under one environment, it ensures full data control and advanced security. Unlike fragmented SaaS solutions, Synology’s productivity suite is included with your Synology device—eliminating ongoing subscription costs and making it a cost-effective alternative to scattered SaaS tools.
Furthermore, Synology Office Suite now supports expanded functionality through APIs, enabling seamless integration with third-party SaaS and internal applications. This allows organizations can automate workflows and enhance data interoperability whilst maintaining their familiar tools.
Synology Office Suite APIs follow RESTful, one of the most widely used architectures, known for its high compatibility, simplicity, and developer-friendly nature. This enables organizations to easily create custom integrations tailored to their needs, whether it’s automating email follow-ups, data collection, or file management. Additionally, it comes with an interactive Web API tool that offers step-by-step guidance, allowing developers to input parameters directly and generate sample curl requests for testing and implementation. The Synology Office Suite API also includes an AI-powered tool that assists developers in generating example code, troubleshooting issues, and streamlining integration, delivering customized API request schemas tailored to specific use cases.
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Here are some examples of what you can do with Synology Office Suite REST APIs:
1. Access Synology Drive Team Folder files directly from third-party software
If your organization uses project management tools, you may often find yourself manually copying and pasting file links from separate apps, which is tedious and prone to error. With Synology Drive APIs, you can streamline this process by enabling direct access to Drive team folder files from your project management tool, allowing you to easily attach relevant project files with just one click, eliminating the need to toggle between apps or risk copying the wrong document.
This can also be applied to internal business process management (BPM) systems to streamline file management and approvals. For instance, when verifying contracts, invoices, or payrolls, you would typically upload files manually, wait for approval, and then move them to the correct folder. With Drive APIs you can connect your BPM to Synology Drive, allowing files to be uploaded from anywhere without needing local storage, and automatically moving approved documents to the designated team folder, creating a more efficient workflow.
2. Automate survey data collection and visualization with Synology Spreadsheet APIs:
Let’s say you are gathering feedback from event attendees. Typically, you’d export survey responses, import them into a spreadsheet, and then into a data visualization platform, requiring regular updates to maintain up-to-date reports. With Synology Spreadsheet APIs, survey responses are automatically imported into a spreadsheet, and the dashboard syncs in real-time, ensuring the latest insights are always displayed. This eliminates manual data handling, allowing teams to focus on analysis instead of administrative tasks.
3. Automate CRM lead follow-up and task assignment with Synology MailPlus APIs:
Manually tracking leads and sending follow-up emails can slow down sales teams and lead to missed opportunities. For example, in a CRM platform, sales reps would typically check for new leads and send emails manually. With Synology MailPlus APIs, you can automate this process by setting trigger conditions for new leads, automatically assigning follow-up tasks and sending email notifications. This ensures better oversight and faster response times, allowing sales teams to focus on closing deals instead of tracking leads.
4. Automate scheduling and leave requests using Synology Calendar APIs:
Managing work schedules and leave requests manually can lead to inefficiencies and scheduling conflicts. By integrating Synology Calendar API, leave requests are automatically synced to Synology Calendar, eliminating the need for manual entries and ensuring up-to-date scheduling. Automating attendance tracking and calendar management reduces repetitive communication, allowing employees to focus on higher-priority tasks.
Start connecting your favorite apps with Synology Office Suite APIs
Whether automating spreadsheet tasks, syncing team folders with project management platforms, or enhancing real-time collaboration, Synology’s REST APIs offer the flexibility for organizations to integrate with their preferred apps while leveraging the security and cost-efficiency of private cloud solutions.
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