In a dynamic interview for Technologist of the Month, Ben Schneider, the Head of Digital Workplace Solutions Sales at Lenovo, provides an insightful look into the company’s evolving approach to technology, leadership, and customer-driven innovation. As a seasoned executive with over 15 years of international experience, Ben’s journey from IBM to Lenovo highlights his growth within a company that has transformed from a device maker into a global tech powerhouse and leading AI solutions provider.
Ben’s role at Lenovo revolves around the company’s cutting-edge digital workplace solutions, where he’s driving the integration of AI, automation, and sustainability into Lenovo’s offerings. With an emphasis on simplifying complex workplace environments and enhancing the digital employee experience, he underscores the importance of understanding customer pain points and working collaboratively to develop tailor-made solutions.
One of the standout moments in the conversation was Ben’s reflection on Lenovo’s shift from hardware-centric to service-led solutions. This evolution is underpinned by their commitment to co-creating solutions with customers, ensuring that feedback directly influences the development of their digital workplace offerings. This customer-centric approach has positioned Lenovo as a trusted partner, enabling businesses to navigate the complexities of hybrid work environments, security concerns, and sustainability goals.
AI, particularly generative AI, is a major theme, with Ben explaining how it is revolutionizing both Lenovo’s internal processes—such as optimizing supply chains—and the products and services they offer to clients. Lenovo is leading the way in creating AI-enabled devices and digital solutions that promise to make workplaces more efficient and agile, allowing businesses to stay ahead in an increasingly competitive landscape.
Ben’s leadership style is marked by his hands-on approach and a focus on maintaining curiosity and adaptability—traits he believes are essential for success in the fast-paced tech industry. He also shares valuable advice for aspiring leaders: “It’s all about curiosity, adaptability, and patience. At the right time, be decisive and trust your experience.”
As Lenovo continues to innovate and expand its service-led solutions, Ben’s vision for the future is clear: a seamless blend of technology, sustainability, and customer collaboration, paving the way for a more efficient and productive digital workplace.
Catch Ben Schneider in the Technologist of the Month show, where he dives deeper into his work, his career, and his personal aspirations. Whether you’re looking for insights into the future of tech or curious about leadership in the digital age, Ben’s perspective is one you won’t want to miss.