Solution: Lenovo powers Lenovo
Lenovo embarked on an ambitious project to infuse our supply chain with real-time analytics and AI. The aim was to break down silos between systems and stakeholders, delivering end-to-end visibility into every part of the supply chain.
To realize our vision, Lenovo created Supply Chain Intelligence (SCI)—a solution that integrates all the company’s supply chain transactions and management systems into a single platform, governed by intelligent tools.
Using AI and machine learning technology, SCI continuously analyzes supply chain data to identify potential issues and propose solutions in real time. To date, we have integrated more than 800 individual data sources with SCI, which comprises almost 80% of all the data inputs that make up the Lenovo supply chain. Each day, SCI performs over 1,500 data-related tasks—revealing hidden insights that would be practically impossible for a human to uncover.
Solution: Transforming Supply Chain Operations
By integrating previously siloed functions into an end-to-end digital workflow, SCI enables Lenovo’s global supply chain to respond faster to address supply chain risks and deliver on time to customers around the world.
SCI has opened up a wide range of game-changing capabilities for Lenovo’s global supply chain. Using predictive analytics, the solution continuously scans the market for demand signals and generates new forecasts in real time—helping to improve forecast accuracy and ensure the right materials are on hand to meet customer demand. Backed by intelligent procurement and intelligent quality management capabilities, the solution also helps ensure that suppliers meet Lenovo’s strict sourcing and quality rules.
“SCI helps me to drive quick, effective, and smart decisions by consolidating all the supply chain data into one platform.”
– Helen Li, Executive Director, PC Commodity Supply, Planning, Inventory Management and Strategic Planning, Global Supply Chain, Lenovo
Solution: Delivering Real-Time Visibility
When Lenovo customers order online, integration with SCI provides real-time delivery estimates based on the availability of components. SCI also surfaces smart logistics insights, providing accurate visibility into the status and location of orders in the logistics network.
“The first thing I do every day is open up SCI. The beauty of SCI is that all data comes from the same source—enabling strong collaboration and alignment across our team as well as Lenovo’s entire supply chain.”
– Russell Shimp, Executive Director, WW PC Customer Fulfilment, Lenovo
“We’ve used the Smart Meeting tool in SCI to support over 300 leaders and global team-members for more than two years. It simplifies meeting preparation, improves efficiency and enables faster decision-making, thereby improving the customer experience.”
– Carlos Marques, Director, WW Supply Chain Operations and Special Bids, Lenovo