Reclame Aqui is one of the most trusted resources for Brazilians when it comes to verifying the reputation of a brand, service, or product. Companies with the best reputations on the site receive the RA1000 seal, created with the aim of highlighting excellent service rates—and Lenovo is one of them. Obtaining this seal demonstrates commitment to after-sales service, raising the high degree of reliability in the brand.
In addition to the RA1000 seal, Lenovo was also nominated for the Reclame Aqui 2022 Award, known as the highest service award in Brazil. Once a year, the companies with the most efficient customer service operations and the best reputations on the site are awarded.
More than just a trophy, being part of the awards demonstrates the recognition and trust consumers place in Lenovo.
From September to November, voting is open for consumers to cast for the companies that stood out the most during the year.
Reclame Aqui offers free services, both for consumers to post their complaints and for companies to respond to them. Because of its user-friendly environment, the website attracts millions of consumers and has become, over the last few years, an effective and powerful tool to measure a company’s reliability. Consumers complete a small registration process and can then easily share complaints. The privacy policy of the site does not allow the identification of the consumer in the publication of the pages since the complaints are indexed by search engines and visible for consultation.